Emotional Intelligence

This course will introduce students to emotional intelligence as a skill that can be developed with training and practice. Students will learn to engage the style of individuals and adjust their communications accordingly. This course will focus on the core competencies of emotional intelligence, including self-management, self-awareness, self-regulation, self-motivation and empathy. Students will learn to develop and implement these competencies to enhance their personal, professional and ministry relationships by increasing their understanding of social and emotional behaviors, and adapting and managing their responses to various situations.

This course equips students with practical skills for resolving conflicts in organizational settings. Focusing on negotiation, mediation, and communication techniques, students will learn to manage interpersonal and group disputes. Through case studies and role-play, participants will apply conflict resolution strategies to real-world organizational challenges, preparing them to foster collaboration and lead conflict management efforts within teams and across organizations.